Policy
Refund & Cancellation Policy
This policy explains when cancellations, reschedules, and refunds are allowed.
Customers may request cancellation or rescheduling by contacting us before the appointment start time. Approved refunds are processed back to the original payment method within 5 to 7 business days, depending on the banking partner. Missed appointments, late arrivals, or services already delivered may not be eligible for a full refund. For billing support, please contact our support team using the details on the Contact page.